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Support ​

If you need help with onboarding, integrations, payments, or account questions, contact the FairShare team using the email that best matches your request:

Contact Emails ​

  • support@fairsharepay.com for technical support, integration help, API questions, webhook troubleshooting, and payment flow issues.
  • hello@fairsharepay.com for general inquiries, partnership questions, and product information.
  • legal@fairsharepay.com for legal, compliance, policy, and contractual matters.

What to Include ​

To help us resolve your request faster, include:

  • Your merchant account email
  • Whether the issue is in Sandbox or Live
  • A split session ID or webhook event ID (if applicable)
  • A short summary of the issue and any relevant error message

If it’s not urgent and you’re just stopping by to say hi, jad@fairsharepay.com is always a good idea.